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Customer Care: Dial 135 from your TRACE Mobile number. Dial 0861 000 117 from any other phone Our fabulously friendly agents are available from: • Monday to Friday: 9am – 5:30 pm • Saturdays: 8am – 1:30 pm (Closed on Sundays and Public holidays)

YOU CAN ALSO CLICK HERE TO ACCESS OUR FAQ

Rica

As part of government’s crime prevention efforts, SIM cards must be registered in compliance with the Regulation of Intercepts of Communication and Provision of Communication-Related Information Act (RICA). Have your TRACE Mobile SIM card registered with a TRACE Mobile agent or at any time. All you need is your ID (or ID card, temporary ID or passport) and proof of residence (eg, levy statement or electricity bill). You can now RICA your TRACE Mobile SIM card from the TRACE Mobile App now!

OR YOU CAN ACCESS HERE OUR FAQ

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