Dial 135 from your TRACE Mobile number.
Dial 0861 000 117 from any other phone
Our fabulously friendly agents are available from:
• Monday to Friday: 9am – 5:30 pm
• Saturdays: 8am – 1:30 pm
(Closed on Sundays and Public holidays)
You will need to:
RICA your Sim
Call Customer Care on 140 (free from your new SIM mobile phone) or 0861 000 117.
Your port will be completed between:
7:30 pm and 11:30 pm.
If it was submitted after 5 pm, – the port will be completed between 7:30 pm and 11:30 pm the following day.
LOST YOUR SIM ?
GET YOUR NUMBER BACK
1. Buy a TRACE Mobile SIM card - no RICA required
2. Call Customer Care on 0861 000 117